Authority, accuracy and availability
You represent that your identity and property details are accurate and that you hold current ownership rights or written authority to market this specific home. Supply supporting evidence, disclose your capacity, obtain photo permissions, and keep room availability current. Approval of evidence is not a title guarantee.
Complete and clear pricing
Disclose actual rent payment periods and every mandatory charge, explicitly including zero amounts. Separate optional extras and variable utilities. Label monthly equivalents as equivalents, not an offer of monthly payment. Never add undisclosed mandatory fees to submitted terms. A change requires a separately recorded amendment and fresh acceptance by affected parties.
Fair and consensual decisions
Respect every accepted household roster and financial allocation. Do not change an existing resident’s payment without consent. Review using lawful, relevant criteria and do not request discriminatory inferences. Explain refusals and requests for information professionally. Approval is only a platform reservation until the separate lease is confirmed.
Leases, deposits and evidence
Provide a written lease and receipts, document property condition and agreed deposit handling, and honor applicable tenancy and consumer protections. Use application evidence only for authorized review. Do not share one applicant’s documents with roommates or other prospects. Delete downloaded copies when their lawful purpose and retention end. Reports may trigger review, suspension, evidence preservation, and appeal.